# Required conditions to Apply for WhatsApp Business API

Before applying for the WhatsApp Business API, businesses must meet a few essential requirements. Along with business registration, WhatsApp and its partners verify your authenticity to ensure a secure and compliant messaging ecosystem. Below are the key prerequisites you should prepare in advance.

#### 1. Official Business Website

Your business must have a functional website that clearly represents your brand and services. The website should include:

* Business description
* Contact details
* Privacy Policy and Terms of Service
* **Legal business name mentioned in the website footer**

> **Important:** The legal name on your website must match your registered business documents.

#### 2. Dedicated New Phone Number

You need a **fresh phone number** for WhatsApp Business API activation.\
This means:

* The number should **not be registered on WhatsApp Messenger or WhatsApp Business App**
* It must be accessible to receive OTP/verification calls or messages

This number will be permanently linked to the WhatsApp Business API account.

#### 3. Valid Business Documents

To verify your business identity, at least one legal document is required, such as:

* GST Certificate
* MSME Registration
* Certificate of Incorporation

These documents help WhatsApp confirm that your business is legitimate and operational.

***

### Are There Any Restrictions on Applying?

Yes. WhatsApp has strict commerce and messaging policies. Businesses involved in the following categories are **not eligible** for WhatsApp Business API:

* Illegal products or services
* Unsafe or unverified health supplements
* Alcohol, drugs, or tobacco-related products
* Any activity violating WhatsApp’s Commerce or Business policies

It is recommended to review the **WhatsApp Legal Commerce Policy** carefully before applying to avoid rejection.\
\
For detailed guidelines and eligibility criteria, please refer to the official WhatsApp Legal Commerce Policy - [Click Here](https://business.whatsapp.com/policy)

***


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